Privacy Policy

Last updated: October 2026

Coffo (“we”, “us”) helps you order coffee at partner cafes in Surat. This policy explains what we collect and how we use it. Questions? Email info@sensussoft.com.

What we collect

Account: your name, email address and phone number, and a securely hashed password.
Orders & preferences: the drinks you order and their customizations, so your “usual” travels with you.
Payments & wallet: amounts and status of payments, wallet top-ups, gift cards and memberships. Card/UPI details are handled by Razorpay; we never see or store them.
Reservations: date, time and party size of table bookings you make.
Ratings: any star rating or note you leave for an order.
Device/notifications: a push token if you enable notifications.
Location: only if you tap “Near me,” used to sort cafes by distance - we don’t store it.

How we use it

To take your orders and show them to the cafe.
To personalize your menu and surface your usual drink.
To send order-status updates and (if enabled) notifications.
To process payments, wallet balances, memberships and to send password-reset emails.

What cafes can see

A cafe sees the orders placed at that cafe and, for those customers, their usual drink to prepare it faster. Cafes do not see which other cafes you visit.

Sharing

We don’t sell your data. We share only with service providers needed to run Coffo (hosting, payments via Razorpay, email delivery, notifications and crash reporting via Firebase) and when required by law.

Your choices

You can clear orders from your own history in the app, turn notifications off, or delete your account any time in the app (Profile → Delete account) or on the web at coffo.cafe/account/delete.